Terms and Privacy Notice for East KY Auto Sales
Effective Date: 11/28/2024
At East KY Auto Sales, we value your privacy and are committed to protecting your personal information. This Terms and Privacy Notice outlines how we handle your data when you inquire about a vehicle, and when we contact you via our customer service 800 number.
By submitting an inquiry through our website, via phone, or through any other contact method, you agree to the following terms and conditions, as well as our privacy practices.
1. Information We Collect
When you inquire about a vehicle at East KY Auto Sales, we may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and other relevant contact details you provide.
- Inquiry Information: Details about the vehicle(s) you’re interested in, including make, model, year, and other preferences.
- Customer Interaction Data: Notes, recordings, or transcripts of interactions with our customer service team, if applicable.
2. Use of Information
The information you provide is used exclusively for the purpose of responding to your inquiry and assisting you with your vehicle search. This may include:
- Contacting you via phone, email, or other communication methods to provide the details you requested.
- Answering questions related to vehicle availability, financing options, pricing, and other inquiries specific to your request.
- Providing follow-up information regarding your interest in specific vehicles.
3. 800 Number Usage
Our 800 number is provided exclusively for customer-initiated inquiries. We will contact you via this number only in response to your request for information about a vehicle or related services. The 800 number is not used for marketing purposes and will not be used to send unsolicited offers or advertisements.
4. Data Retention and Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your data will be stored securely and retained for as long as necessary to fulfill the purpose of your inquiry and to comply with applicable legal requirements.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with third-party service providers who assist in processing your inquiry, such as vehicle manufacturers, financing partners, or delivery services, as necessary to fulfill your request.
In certain circumstances, we may be required to disclose your information in response to a legal request, such as a subpoena or government investigation.
6. Your Privacy Rights
You have the right to:
- Access your personal information that we hold.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal data, subject to legal obligations and business needs.
- Opt-out of any further communication regarding your inquiry if you no longer wish to be contacted by East KY Auto Sales.
To exercise any of these rights or if you have questions about how your personal information is handled, please contact us using the details provided below.
7. Updates to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised notice on our website with an updated effective date. We encourage you to review this notice periodically.
8. Contact Us
If you have any questions or concerns about this Terms and Privacy Notice, or if you would like to exercise any of your privacy rights, please contact us at:
East KY Auto Sales
Phone: 833-359-2886
Email: info@eastkyauto.com
Website: www.eastkyauto.com
Mailing Address:
East KY Auto Sales
803 18th Street
Corbin KY 40701
8. Contact Us
9. Opt-Out and Communication Preferences
If you no longer wish to receive follow-up communications from East KY Auto Sales after making an inquiry, you have the option to opt-out of further contact. You may opt out of receiving calls, texts, or emails by following one of these methods:
- Phone Opt-Out:
- Call our customer service number (1-833-359-2886) and request that your information be removed from our follow-up contact list.
- Email Opt-Out:
- Reply to any email communication from East KY Auto Sales with the subject line “Opt-Out” and request that we cease further contact.
- Text Message Opt-Out:
- If you receive text messages from us, you can opt-out by replying “STOP” to any message. This will automatically unsubscribe you from future text communications.
Once we receive your opt-out request, we will make reasonable efforts to cease further follow-up communications related to your inquiry. Please note, if your request for opt-out occurs during an ongoing transaction or if legally required, we may still need to contact you for those specific purposes.
Please note: Opting out of future communications does not affect your ability to inquire about a vehicle or purchase from us in the future. You can always reach out to us again via the customer service number or website if you wish to start a new inquiry.
